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Business Intelligence and Reporting Manager

Jul 15, 2022


Classical Conversations (CC) is seeking a highly motivated and experienced Business Intelligence and Reporting Manager to lead teams of in-office, near-shore, and off-shore developers and data analysts who are responsible for the design, implementation, maintenance, and support of our data warehouse and related reporting systems. This person will lead internal and external teams to gather customer reporting requirements while providing support to understand system data and how to integrate it. CC’s BI and Reporting Manager will work with business owners and management through team members to define reporting requirements, business key performance indicators (KPIs), and measures, and will be the business owner for our data warehouse, reporting standards, and related technical documentation. The ideal candidate will be a consummate senior BI and Reporting professional and will be passionate about mentoring team members toward professional growth.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • Must be within commuting distance or willing to relocate to Southern Pines, NC.
  • BA/BS in Computer Science, Engineering, or similar technical degree
  • 5-7 years of experience in data warehousing, data quality, analytics, and reporting as an individual contributor
  • 1-3 years of experience supervising (preferred)
  • Ability to work with and lead teams to meet business needs

Knowledge, Skills, and Abilities

  • Broad and extensive knowledge of at least one data warehousing architecture (Kimball or Inmon)
  • Knowledge of architectural styles and design patterns
  • Knowledge of the impacts of cloud systems on data warehousing and reporting design choices
  • Knowledge of data quality’s five characteristics, what they mean, and how to measure them
  • Extensive experience with various reporting and visualization tools (Tableau, Power BI, SSRS)
  • Extensive knowledge of ETL tools and design patterns (SSIS)
  • Extensive experience helping business units to determine the best metrics from available data and to interpret the results (analytics)
  • Knowledge of data modeling and experience with database design – prefer experience with SQL Server
  • Extensive knowledge of ANSI SQL as well as SQL Server additions
  • Knowledge of various coding methods and computer languages – prefer experience with
  • Python, T-SQL, PHP, JavaScript, or C#
  • Some knowledge of geospatial systems and data structures (preferred)
  • Knowledge of project management and bug tracking systems
  • Demonstrated ability to work independently and lead teams
  • Proficiency with MS Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills required

Supervisory Responsibilities

  • Manage direct reports and supervise work assignments for all developers and analysts
  • Provide performance evaluations to team members on a regular basis
  • Identify and assess the strengths, weaknesses, interests, and values of team members
  • Mentor team members toward professional and personal growth

Essential Functions

  • Provide subject matter expertise to business unit clients and project managers
  • Provide project design documents and work estimates to project managers for requested work
  • Lead team efforts to find new sources of information and incorporate new information into the data warehouse
  • Manage, guide, and assist BI and Reporting teams throughout the delivery process
  • Lead team efforts to troubleshoot and resolve issues with code or design of data warehouse or reporting systems
  • Lead team efforts to resolve production support issues
  • Assure BI and Reporting teams meet schedules and deadlines
  • Assure BI and Reporting teams apply architectural and developmental standards and follow best practices
  • Provide regular progress reports to CIO
  • Contribute to the IT culture as measured by IT team member engagement
  • Communicate and model the Classical Conversations Core Values – Grace, Humility, Integrity, Diligence, and Excellence
  • Perform other duties as assigned

Physical Demands

Hearing, color vision, talking, sitting for extended time periods.  Use of computer keyboard, mouse, and monitor.